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Michelle Ray

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future of work

Leadership and Influence: Why it Matters More than Ever

April 18, 2022 by Michelle Ray

Many years prior to Linkedin or the advent of online recruitment sites, I saw an ad in the job classifieds: State Sales Manager for Australia’s fastest growing Advertising Company. My fingers couldn’t get to the typewriter fast enough as positions like this were a rare find. Several weeks earlier, I had been laid off from a job that I loved, having worked in the media sector for more than ten years. The recession had taken a toll on the industry, and I was working at a part-time “in-between” job when the call came through. I could hardly contain my excitement as told my parents and friends the good news. I secured an interview for the following day. The idea of being a manager was so appealing to me!

As I walked down Pitt Street in Sydney for the interview, I already visualized my beautiful large office, brand-new company car, and high-paying salary. I arrived outside the building and checked the address. I looked back up at the building and back down at the address; I was hoping there was a mistake. The four-story building that stood before me was grey and drab; frosted, barred windows, some cracked, had thick, abandoned cobwebs draped around the edges. This building looked as though it was about to be condemned. [Read more…] about Leadership and Influence: Why it Matters More than Ever

Filed Under: Influence Tagged With: Communication, future of work, leadership

The Great Reawakening: Why Employees are Reclaiming their Purpose and Power

February 23, 2022 by Michelle Ray

Power is a word that makes a lot of people uncomfortable… one that is frequently linked with those in positions of authority and control. But it need not have negative connotations and is especially relevant when you consider the power shift that has occurred in the world of work. 2022 is proving to be the Year of the Employee (Forbes), the Year of the Worker (The Economist) with a heightened emphasis on the employee experience to mitigate the Great Resignation.

Is it, however, the Great Resignation or the Great Reawakening that we are witnessing? More of the latter is what I suggest. [Read more…] about The Great Reawakening: Why Employees are Reclaiming their Purpose and Power

Filed Under: The Great Resignation Tagged With: future of work, leadership, Michelle Ray, Pandemic, Talent Retention, Workplace Culture

Top Leadership and Workplace Trends for 2022

January 7, 2022 by Michelle Ray

There is no way to gloss over it. The pandemic has forever changed the way we work and live. As we usher in a new year, one thing is certain: Uncertainty will be the foundation upon which leaders will need to continue to lead.

So, where to start?

The first step is recognizing that while we cannot control the unpredictability of the pandemic’s wrath and impact on our organizations and personal lives, we can choose our responses. By understanding the following workplace trends, leaders can make informed decisions and take purposeful actions that mitigate the uncertainty to the best of their abilities. [Read more…] about Top Leadership and Workplace Trends for 2022

Filed Under: Future of Work, Leadership Tagged With: 2022, Diversity, Equity and Inclusion, future of work, Great Resignation, Hybrid Work, mental health, Pandemic, Remote Work, Workplace Trends

Four Deadly Mistakes Leaders Make with Remote Teams

March 31, 2021 by Michelle Ray

Deadly. An ominous word to describe the mistakes leaders make with their remote workforce, albeit a deliberate choice. During a time of radical change and uncertainty that continues to redefine the work world, teams look even more closely to their leaders for optimism, support and hope for the future in ways that demand their time, attention, care and transparency. Should this be lacking, the consequences for morale, employee retention and organizational culture could be dire. In order for leaders to effectively connect and help their remote teams succeed, avoiding, more importantly, addressing the following mistakes is essential. [Read more…] about Four Deadly Mistakes Leaders Make with Remote Teams

Filed Under: Remote Work Tagged With: Employee Morale, future of work, Leading Remote Teams, Michelle Ray, Workplace Culture

Do You Still Have a Passion to Lead?

November 19, 2020 by Michelle Ray

Do You Still Have a Passion to Lead?

Recent world events have magnified the sense of urgency for new thought leadership and methodologies. Leaders need to be exceptionally prepared to adjust on the fly, expect the unexpected, prioritize and be available for their teams like never before. As the workforce continues to transform, many leaders are discovering that their previous practices are no longer relevant. This begs the question for leaders: Do you still have a passion to lead? [Read more…] about Do You Still Have a Passion to Lead?

Filed Under: Leadership Tagged With: future of work, Leadership Skills, Michelle Ray, professional development

Three Skills Leaders Need To Succeed Right Now

October 19, 2020 by Michelle Ray

Three Skills Leaders Need to Succeed Right Now

Three Skills Leaders Need to Succeed Right NowAs leaders, you no doubt understand the degree to which you profoundly influence every aspect of your organization. Finding the secret sauce to successfully lead a mix of personalities need not be elusive. And keeping current is possible when you decide to carve out time to yourself. The possibilities turn into probabilities the more you are able to access your self-awareness and capacity to remain a lifelong learner. In order to achieve immediate organizational objectives while preparing for the future, honing your leadership skills remains a priority. As Indra Nooyi, former CEO of PepsiCo wisely said: Just because you are CEO, don’t think you have landed.  Focusing on the following competencies can help you succeed right now: [Read more…] about Three Skills Leaders Need To Succeed Right Now

Filed Under: Leadership Tagged With: future of work, Michelle Ray, professional development, Virtual Keynote Speaker

Driving With Husbands In Cars: Business Lessons From The Road To Help You Stay Ahead Of The Curve

January 24, 2017 by Michelle Ray

During our Christmas vacation, we rented a vehicle, as part of our ritual holiday planning. My husband, who works in the automotive industry, quickly pointed out that our car was supremely inferior to the Ford Motor Company’s equivalent, which was unfortunately unavailable. When I asked him about the difference, he simply stated: “Ford’s technology is intuitive, simple and way ahead of the game.” I realized in that moment that Ford is an example of a company that is willing to embrace change.

Although my enthusiasm for cars will likely never match my husband’s, I was nonetheless intrigued by the conversation that ensued as we navigated the highways of California in our “second rate” rental car. My husband’s comments about the Ford product got me thinking about the three main challenges that many of my clients are facing in their efforts to stay ahead of the curve: [Read more…] about Driving With Husbands In Cars: Business Lessons From The Road To Help You Stay Ahead Of The Curve

Filed Under: Ahead of the Curve, Business, Change Management, economy, Future of Work, Innovation, Uncategorized Tagged With: Ford Motor Company, Ford Sync 3, future of work, innovation, Jeff Bezos, Lead Yourself First Institute, Michelle Ray, Old Spice

Sink Or Swim? How To Anticipate Change

May 27, 2016 by Michelle Ray

Why do organizations repeatedly react to rather than plan for change? Why are leaders often stupefied by the glaring realization that their workforces are aging, or that their customers have “suddenly” switched allegiances?

Consider the example of Mike, a manager working in the wholesale grocery business. Mike sought my advice to lead his department through change. He had just received a list of his company’s soon-to-be retired employees. [Read more…] about Sink Or Swim? How To Anticipate Change

Filed Under: Business, Business Motivation, Change Management, Creativity, customer service, economy, Innovation, Leadership, Talent War, Technology, Uncategorized Tagged With: Change, future of work, Lead Yourself First Institute, Michelle Ray, Talent Retent, transformational service, workplace

Seven deadly mistakes that destroy employee motivation

May 30, 2015 by Michelle Ray

Originally published in the Globe and Mail Leadership Lab Column

Don is the CEO of a family run business. His entrepreneurial roots span three generations and he is fiercely proud of his lineage . When “the good times” recently came to a grinding halt and the business headed into a rapid decline, a foreboding cloud of doom overtook a once, happy thriving workplace. With seventy employees on his payroll and a shrinking customer base, Don’s anxiety skyrocketed with each passing day. No one was immune from Don’s tongue-lashing as he grappled to manage his emotions and prevent his business from collapsing. [Read more…] about Seven deadly mistakes that destroy employee motivation

Filed Under: Business Motivation, career, economy, employee engagement, Leadership, Uncategorized Tagged With: business conference speakers, future of work, Lead Yourself First Institute, Michelle Ray, workplace

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