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Michelle Ray

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Are you a “desk” potato? The benefits of workplace wellness

July 14, 2011 by Michelle Ray

It is one thing to be a “couch” potato…Are you a “desk” potato? Chances are that if you are both, you are heading for health problems. If your well-being is a value that you live by, then you are probably aware of the negative implications of being sedentary at your desk each work day and you make sure you get up and move whenever you can. How about your employer? The research confirms that optimum physical heath translates into better mental health. Therefore, better mental health means that both you and your employer will benefit because you are more productive. A “Living Strong” Blog report noted that by investing in wellness programs and encouraging healthier lifestyles, organizations will see improvement in employee morale, decreased absenteeism, lower health plan costs, improved productivity and increased company revenues.

In one of the only longitudinal studies undertaken on this subject, the University of Michigan proved that it pays to create a culture of wellness. They tracked the impact of a Midwest Utility Company’s implementation and investment in their wellness programs over nine years. The company realized a net savings of $4.8 million in employee health and lost work time costs. This week, CBS early morning news Health Watch segment featured New Jersey- based PHH Corporation as an example of an incentive-based wellness employer offering staff $1,000 a year to make measureable improvements to their heath. Many employees wear a pedometer and simply plug it in to their computers to track their walking success! They are rewarded for the miles clocked up just by walking around their workplace! The segment noted that for every dollar a company spends on wellness, their ROI (return on their investment) can be three to six times higher!

Adapting workplace wellness programs need not be financially prohibitive. Research the numerous pages available on line that describe best practices around the world.  Check out The Government of Alberta’s Healthy U webpage; as well as “Look Good Feel Great Always” blogs, great resources for you and your workplace to get healthy!

Filed Under: Absenteeism, Business Motivation, employee engagement, healthy living, Motivational Stories, Quick Quips, Uncategorized, workplace wellness programs

Sixty Seconds On-line: The new imperative for every business

July 8, 2011 by Michelle Ray

Life is just a minute. Only sixty seconds in it. Forced upon me, can’t refuse it, Didn’t seek it, didn’t choose it. But it’s up to me to use it. I must suffer if I lose it. Give account if I abuse it. Just a tiny little minute. But an eternity is in it! -Dr. Benjamin Mays

When I came across this amusing and interesting infographic that illustrates what happens every minute on the internet, it made me think of Alvin Toffler’s book, Future Shock,(1970), where he popularized the term “information overload”. Could anyone have imagined then how profoundly the world would change? Consider the enormous amount of information and dialogue happening on-line today. For example, every sixty seconds there are: 100+ new LinkedIn accounts, over 98,000 tweets, 1500 blog posts—the list goes on.

From a business perspective, consider what are you contributing to the social media conversation. The new imperative for us all is to keep up and connect. How are you linked in with this enormous amount of knowledge? Do you know your customers’ social media preferences and are you communicating with them based on their preferences, rather than your own? From a personal leadership perspective, how are you standing out in this ever-expanding crowd? Are you ensuring that you’re not intimidated by this vast global network, but are instead benefiting?

Filed Under: Article Analysis, Business Motivation, Leadership, Motivational Stories, Quick Quips, Tweets, Uncategorized Tagged With: customer service trends, internet, social media, workplace

Letting go and staying relevant in 2011

December 28, 2010 by Michelle Ray

I am not into New Year’s resolutions. Most of us know that we can have the best intentions; often setting ourselves up with unrealistic expectations. Instead, I prefer to look at letting go, have no regrets and establish realistic goals that I can break down into manageable, bite-size pieces. However, as we approach the end of the first decade in the new millennium, I have realized that that my methodology to establish short-term and long-term goals will be influenced by an ever-changing business and technology landscape…more than any other time.

“Relax…It’s only uncertainty”…Dr. Graeme Codrington, Montreal, December 6, 2010

The motivation for this particular blog comes from a recent experience I had in Montreal. I am a believer in professional development. As a speaker and educator, I work with organizations who invest in developing their people. Therefore, it is a value that I practice myself.  I attended my own association of professional speaker’s annual convention a few weeks ago. This year it was known as “The Unconventional Convention…A Quantum Journey.” Everything about the sessions and the speakers demonstrated the power and wisdom of doing things in an “out of the ordinary” way.

Why? Because the times we’re in demand creativity and innovation in order to survive. There is no “normal” anymore.  Without acceptance of this fact,  entrepreneurs, business owners, leaders and individuals will become irrelevant; just as many other businesses have disappeared because they could not or world not adapt. By “irrelevant”, I am referring to your business, your brand and the manner in which you interact with customers.  Think about the application of this truth; regardless of where you work or the nature of your enterprises.

From my perspective, re-thinking the way business is done is the new imperative.  For example, if I wish to grow professionally and personally, I need to let go of what worked five or ten years ago and do things differently.  New technologies have made it possible to work virtually; from anywhere in the world. The evolution continues regarding the manner in which we communicate. If my clients or prospective clients wish to connect with me through social media, then I need to adapt accordingly. If they tell me that they no longer want hard-copy handouts or will be using electronic evaluations from now on, then I need to respect their green initiatives. As a disseminator of information, I realize that audiences now interact during presentations by using smart phones to spread the word, take notes or share ideas with each other instantly. How do your customers wish to interact with you? Can you accept it?

The new realities of how we connect and interact obligate us to remain relevant. It is no longer easy to stay comfortable and continue to do we have always done.  The marketplace and speed of change won’t tolerate complacency. Doing “business as usual” may have worked prior to the great recession. The problem was that this mindset that got so many businesses into trouble. One could reflect on recent times and conclude that the economic meltdown was necessary to shake us up in order to re-think the way we do just about everything; a giant wake-up call from which we are still emerging. 

Ask yourself:

  • What will you priorities be in 2011? Are they in balance?
  • Are your values congruent with how you live each day?
  • How will you differentiate yourself?
  • What are you willing to let go of?
  • What positive changes will you make to your attitudes regarding customers and technology?
  • How will you practice creativity and innovation; personally and professionally?
  • What will you dare yourself to do differently in 2011?

Wishing you all a happy, peaceful and prosperous new year.

Michelle

Filed Under: Business Motivation, Motivational Stories, Quick Quips, Uncategorized Tagged With: business keynote speakers, conference speakers, customer service, future, leadership, leadership speakers, Motivational Speakers, smart phones, trends

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