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Michelle Ray

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Business Motivation

How to Improve Team Engagement – A Leadership challenge

January 17, 2019 by Michelle Ray

How to improve team engagement. The burning question on the minds of so many leaders today.
What are you struggling with when it comes to keeping people engaged in their work? Do we understand why it is that people become disengaged? And what does it mean when people are disconnected and disengaged and disinterested? The consequences can be immeasurable.

In order to keep people engaged, we need to realize that it’s all about people wanting to do their work rather than feeling as though they have to do their work. When people demonstrate discretionary effort, then they are highly likely to wanna keep on demonstrating that discretionary effort.

That’s because they are connected to what they are doing. They are genuinely enjoying what they are doing. And I can’t imagine that there are leaders out there who wouldn’t want that for their teams.
So if we are gonna truly engage our teams, we need to realize that we need to be engaged ourselves, and we need to understand that that is what our teams are looking for in their leaders.

So remember: to have an engaged team, we need to be able to connect with people. When you show people the purpose of what they’re doing, and point them in the direction that they are focused on that purpose, they will feel more connected and they will feel more encouraged to be supporting your vision for your business and helping them to realize their own vision as well.


This article is a transcript from How to Improve Team Engagement – A Leadership challenge YouTube.

Michelle Ray (Twitter) is one of the best international leadership keynote speakers in Vancouver. She helps you discover your potential through presentations, coaching and consulting. With over 20 years of experience Michelle has worked with hundreds of companies around the world. She is taking bookings for speaking engagements and can be contacted at MichelleRay.com

Filed Under: Business Motivation, Communication, employee engagement, Leadership, Passionate Leadership, professional development, Recruitment Strategies Tagged With: improve team engagement, leadership, team engagement

Leading Self: Developing Adaptability

December 27, 2018 by Michelle Ray

Developing Adaptability

Leadership Competencies is all about honing your ability to be adaptable, to be flexible. Today, I would say more than any other time, we are seeing the pace of change accelerating and so of course, we need to be flexible. We need to be adaptable, and along with being adaptable, we need to be willing to be flexible. There is no room today to stand still.

So, how adaptable are you to move with the pace of change, to recognize that things are happening outside of yourself faster than you can even imagine, faster than your business can even keep up with at times. So, if you are willing to be adaptable, and if you are willing to remain flexible, then you are in a position to teach other to do the same. You are in a position to be able to transcend change and you are able to remain on top of ever changing business dynamics and where your customers are going.

So, remaining flexible, is that you? Remaining adaptable, is that you? Because that is what we need to do as one of the core competencies to lead yourself.


This article is a transcript from Leading Self: Developing Adaptability YouTube.

Michelle Ray (Twitter) is one of the best international leadership keynote speakers in Vancouver. She helps you discover your potential through presentations, coaching and consulting. With over 20 years of experience Michelle has worked with hundreds of companies around the world. She is taking bookings for speaking engagements and can be contacted at MichelleRay.com

Filed Under: Accountability, Adversity, Attitude, Business Motivation, change, Change Management, Leadership, overcoming adversity, Passionate Leadership, personal leadership, Positive Mindset, positive thinking, resiliency, Self-Leadership Tagged With: adaptability, Change, developing adaptability, leadership

What is Leadership Development?

December 13, 2018 by Michelle Ray

So what is leadership development, and why is it important to your organization and the success of your business? Some people might say, “We’ve got to get more customers, we’ve got to find the best talent, the best employees.” In my view, all that is critically important. However, nothing matters as much as who you decide to develop as a leader, because it is the leaders that create the atmosphere, that mentoring your team that are making ideally the best decisions that have incredible influence on whether or not people feel motivated to stay in a job.

If your leaders don’t have the essential competencies to be successful, it really does start with you to make the best decisions and the best choices in terms of who you decide to put in those roles, and how you develop them.If you put the wrong people into the wrong role especially, thinking that they have the ability to be a great leader, that is going to cost you down the line. It’s going to cost you in terms of talent retention. It’s going to cost you in terms of lose productivity. It’s going to cost you in terms of low morale. So you need to make sure that you understand that you have the right people in place, and that when you decide to develop them, you’re investing wisely in your time, in your energy and everything associated with creating the best leaders that you can.


This article is a transcript from What is Leadership Development? YouTube.

Michelle Ray (Twitter) is one of the best international leadership keynote speakers in Vancouver. She helps you discover your potential through presentations, coaching and consulting. With over 20 years of experience Michelle has worked with hundreds of companies around the world. She is taking bookings for speaking engagements and can be contacted at MichelleRay.com

Filed Under: best places to work, Business, Business Motivation, career, Effective Hiring Practices, employee engagement, Employee Motivation, Front Line Employees, Future of Work, Goal-setting, Leadership, Organizational Development, Passionate Leadership, professional development, Recruitment Strategies, values in business Tagged With: leadership, leadership development, professional development

Leading Self: Increasing Your Capacity To Learn

December 6, 2018 by Michelle Ray

It was Eric Hoffer who once said that “…the learners shall inherit the earth, whilst the learned will find themselves beautifully equipped to deal with a world that no longer exists.”

What an incredibly highly relevant statement that is. I love it, because it’s all about the ability to remain open, to see yourself as a lifelong learner. It makes sense that as a leader, there will never be a day where we should say that we know it all. How can that be possible when we remain open to learning, we will become better leaders, we will become sought after leaders in our organization. We will remain humble, and we will be seen as people who are sponges, who are always willing to grow.

Today, with the pace of technological change, and the speed of change, it is essential that we remain open to being a lifelong learner. Do you see yourself that way? Because that is one of the critical components to be able to lead yourself.


This article is a transcript from Leading Self: Increasing Your Capacity To Learn YouTube.

Michelle Ray (Twitter) is one of the best international leadership keynote speakers in Vancouver. She helps you discover your potential through presentations, coaching and consulting. With over 20 years of experience Michelle has worked with hundreds of companies around the world. She is taking bookings for speaking engagements and can be contacted at MichelleRay.com

Filed Under: Business Motivation, change, Leadership, personal leadership, self-improvement, Self-Leadership Tagged With: Lead Yourself First Institute, leadership, personal leadership

Three Ways To Have More Fun At Work

November 13, 2017 by Michelle Ray

“It’s not fun anymore”… words I was not expecting to hear from the CEO of a highly successful enterprise. Was he referencing the state of his industry or the workplace in general…or both? The CEO was lamenting the fact that everything has changed: Shareholder expectations, demanding clients and a new generation of employees. Sadly, he was losing his passion and belief that work could once again be as enjoyable as his first five, ten, or twenty years had been. Please don’t suggest that he “should” retire. There are many individuals at every level of an organization who feel similarly, regardless of one’s age or position. [Read more…] about Three Ways To Have More Fun At Work

Filed Under: Best workplaces, Business Motivation, Employee Motivation, Happiness at Work, Motivation, Workplace, Workplace Culture Tagged With: Fun at Work, Michelle Ray, positive thinking, Workplace Happiness

Three Ways To Sustain An Extraordinary Workplace Culture

May 24, 2017 by Michelle Ray

How often does one hear a president of a company open an event for his leadership team with the words: “Mom and Dad, I want to thank you for all you do”. Not only were his Mom and Dad in the audience, they were interacting with everyone throughout the entire meeting, from start to finish. The Founder (aka “Dad”) joined both his sons on stage to answer questions from attendees, holding nothing back. More than 300 people hung on his every word; laughing and at times moved to tears, as Dad told stories about the early days, his reasons for starting the company, as well has his vision for future success.  As I witnessed the smiles and animated conversations that ensued during coffee breaks, lunch and the reception afterwards, it was clear that this was no ordinary company. What made it so special? In a word: Culture.

The ability to sustain an extraordinary workplace culture while growing at an unprecedented rate is a scenario that many organizations would like to have. At the same time, preserving the unique attributes that make an enterprise successful can present its own set of challenges. The solution to maintaining an outstanding culture lies in consistently applying the following principles: [Read more…] about Three Ways To Sustain An Extraordinary Workplace Culture

Filed Under: Business, Business Motivation, Employee Motivation, Leadership, Organizational Development, values in business, Workplace, Workplace Culture Tagged With: Code of Ethics, Michelle Ray, Organizational Culture, Transparency in Leadership, Values, Workplace Culture

Out Of Control: Three Reasons Why We Can’t (Or Won’t) Get Off The Work Treadmill

February 22, 2017 by Michelle Ray

“There aren’t enough hours in the day.” …The catchcry for the busy professional who laments the fact that if it were possible to cram more hours into a day, he or she would make it so. When will the “crazy busy” (workaholic) lifestyle give way to a more “sane” way of being? If you were to ask most people to answer this question, the likely response would be “perhaps never”. Or, you may hear complete denial regarding the reality of life spinning out of control. [Read more…] about Out Of Control: Three Reasons Why We Can’t (Or Won’t) Get Off The Work Treadmill

Filed Under: Business, Business Motivation, career, Happiness at Work, Well-Being, work-life balance, Workaholism, Workplace Tagged With: Michelle Ray, personal leadership, Time Management, Work Addiction, workplace

Workaholism – A Sanctioned Addiction: A Message For Dedicated Slaves…And Slave Drivers

November 30, 2016 by Michelle Ray

How do you extricate yourself from an unhealthy work situation? Is it more difficult to do when you relish a challenge? Can you tell the difference between being a workaholic and a hard worker? If you are an employer, are you treating your best people with respect, or are you rewarding hard work with more work? [Read more…] about Workaholism – A Sanctioned Addiction: A Message For Dedicated Slaves…And Slave Drivers

Filed Under: Absenteeism, Business, Business Motivation, career, economy, employee engagement, Happiness at Work, Uncategorized, work-life balance, Workaholism, Workplace Tagged With: Addiction, Author, Lead Yourself First Book, Michelle Ray, Workaholism, workplace

The Five Biggest Credibility Killers Leaders Can’t Ignore

October 12, 2016 by Michelle Ray

Deborah is a senior marketing manager for a renowned home care services organization. I have known her and several members of her executive group for more than a decade. Over the past year she has witnessed growing discontent amongst the core leadership team, a dedicated group that pioneered significant initiatives to innovate and grow the business. During their last management meeting, frustrations reached a crescendo when the VP of HR reported on the findings of the previous month’s exit interviews. [Read more…] about The Five Biggest Credibility Killers Leaders Can’t Ignore

Filed Under: Best workplaces, Business, Business Motivation, Communication, HR, Leadership, Uncategorized Tagged With: Credibility Killers, drama at work, HR, leadership, Michelle Ray, professional development, Trust

The Value Of Business Relationships: One Constant In A Changing World

June 30, 2016 by Michelle Ray

“I’m not a people person.” I will never forget hearing those words during a leadership workshop I was facilitating, nor will I forget the newly appointed manager who uttered them. The shocking truth is that according to the extensive Gallup study of 2.5 million manager-led teams in 195 countries, organizations fail to select the right person for the role of manager over 80% of the time.

Imagine the consequences for your employees, customers, and overall business success when a leader lacks critical acumen regarding the value of human-to-human connection. [Read more…] about The Value Of Business Relationships: One Constant In A Changing World

Filed Under: Best workplaces, Business, Business Motivation, Communication, Leadership, Relationship Skills, Uncategorized, Workplace Tagged With: Change, customer service, Interpersonal Skills, Michelle Ray, moments of truth

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